With any computer upgrade, there’s bound to be issues. Windows 10 isn’t foolproof when upgrading or clean installing. Whether your upgrade didn’t prompt you to start yet or you run into issues during the actual process, some of the troubleshooting steps below just might help you get back in track.
We’ll look at some of the most common issues upgrading or clean installing Windows 10 and how to troubleshoot them.
Troubleshooting Windows 10 Upgrade Issues
Remember: With any new OS release, there’s bound to be issues. If you’ve come across one, have patience. We’ll be covering major issues for upgrading and clean installing Windows 10 here, along with future articles and in the comments below this guide.
Windows 10 Hasn’t Promoted You to Upgrade, Yet
Microsoft is rolling out updates so as not to bog down the servers as everyone flocks to download Windows 10 and upgrade or clean install. If your Windows 10 hasn’t prompted you to upgrade, yet, you can manually install Windows 10 by following our instructions here.
Windows 10 Installation Error: 0x80240020
This is a catch-all error that points to an issue with the pre-downloaded Windows 10 installer on your computer.
In order to fix it, navigate to: C:\Windows\SoftwareDistribution\Download.
Delete everything the folder, then reboot your computer.
Open Windows Update and run it to begin the download of the Windows 10 installer again.
Windows 10 Installation Error: 0x800F0923
This error might point to a hardware driver being incompatible with Windows 10 that wasn’t caught by the Get Windows 10 App. Unfortunately, it won’t point out what driver, so you’ll need to do research on your drivers to find the culprit and see if there’s a workaround.
If that’s not one, yet, there should be in the future either on the driver or Windows 10 end.
Windows 10 Installation Error: 0x80073712
Some keys files are missing from the installer files. This could point to an incomplete installer download or corruption during the media creation process. Delete the installer and download it again, then start it again.
Windows 10 Installation Error: 0x80200056
This error typically points to your PC losing power or being restarted during the upgrade process. Make sure to check your power source. When upgrading to Windows 10, ensure your PC is plugged in securely.
Don’t upgrade to Windows 10 on battery power if using a laptop, always plug your AC adapter into a power source before continuing.
Windows 10 Installation Error: 0x800F0922
If the Windows Update server fails, or goes down, this error usually indicates that during the upgrade process. Don’t use a VPN connection if possible when upgrading to Windows 10; if your Internet connection is spotty, try hardwiring for the process to help. In some cases, the Windows Update server may go down or be bogged down as many are trying to do the same thing you are, if that’s the case, try again later.
This error can also sometimes indicate an issue with your computer’s partition. If you have a recovery or system reserved partition, Windows 10 will need to utilize it during the upgrade process. If there’s not enough room or something is amiss, it may trigger this error. If that’s the case, you’ll need to use third party software to make either of those partitions larger for the upgrade
Windows 10 Installation Error: 0xC1900208 – 0x4000C
This error points to an incompatible app on your computer that’s blocking the Windows 10 upgrade process. Again, this won’t point out what app, so you’ll need to do research to find out what’s causing the issue, uninstall the app and try the upgrade again.
Installation Errors: 0xC1900200 – 0x20008 & 0xC1900202 – 0x20008
These errors indicate your computer may not meet the minimum specifications to upgrade to Windows 10. Check with your computer’s manufacturer to ensure you’re able to upgrade to Windows 10.
Installation Errors: 0x80070070 – 0x50011, 0x80070070 – 0x50012 & 0x80070070 – 0x60000
These errors typically mean you don’t have enough hard disk space to upgrade to Windows 10. Clean up your PC, move things to a removable drive or the cloud, and try again.
Error: The update isn’t applicable to your computer
This means you haven’t installed all required Windows Updates before upgrading to Windows 10. Cancel the installer, reboot your PC, and run Windows Update. Install all updates, then try to upgrade again.
You can get more help from Microsoft by visiting their support center here. You can work one-on-one with Microsoft support agents online and over the phone to help you with the Windows 10 upgrade and clean install process, too. You’ll also be able to visit the Microsoft forums for troubleshooting with other Windows users and support agents.
Some retailers, like Best Buy and Office Depot are offering support for a price as well. We recommend troubleshooting yourself, or with Microsoft, before paying a retailer to help you with upgrading to Windows 10.
There are many reasons why the upgrade to Windows 10 might not work for you. We recommend Googling the error code you get if you don’t see it above and see what Microsoft says about it.
Follow the steps both by Microsoft support agents, along with what others have tried, for the best results. No upgrade is foolproof, so have patience and you’ll be upgrading or clean installing Window 10 before you know it.
If you have any issues upgrading or clean installing not listed above, feel free to comment below and we’ll do our best to guide you to sorting it out.