Many of us experience internet issues in Windows 10. These issues can be because of internet service providers or some wrong network settings in your system. One such internet error in Windows 10 is unidentified network error. You may face this error due to improper IP configuration settings, network drivers, antivirus issues, or network settings.

The internet is the most used feature when we use our laptops or desktops. Be it binge-watching series or office-related tasks, we need a good internet connection for a satisfactory experience. Errors like ‘unidentified network,’ ‘no internet, secured,’ and ‘connected to WiFi, but no internet’ is quite common while using the Windows 10 system.

How To Fix Windows 10 Unidentified Network Error

You can quickly fix an ‘unidentified network, no internet’ error with the list of fixes mentioned below. The solutions that may work for you may not work for other users with the same issue, as it depends on the reason for the error and the system you are using.

To perform some of the solutions, you will require administrator account access, so make sure you have it before beginning with the fixes.

1. Disable Airplane Mode

There are chances that you accidentally turned on airplane mode, also known as flight mode, in Windows 10 and forgot to turn it off. You can easily disable it through the Action Center.

Click on the notification icon seen on the taskbar to open the Action Center. And then make sure Airplane mode is not enabled. If it is enabled, disable by clicking on the Airplane mode icon.

Disable Airplane Mode
Click on Airplane mode to turn it off

You will see Flight mode instead of Airplane mode; both have the same function and meaning. Once done, try connecting to the network again and check if Windows 10 unidentified network issue is fixed.

2. Restart Modem and Router

You can restart the modem and router to fix the unidentified network issue caused by temporary glitches. Turn off the modem and router without removing any cables and wires between them. And then wait for 30 secs and turn on the modem first. After turning on the modem, again wait for 30 secs and then turn on the router.

If you only have a router without a modem at your place, turn it off first and then turn it on again after 30 secs.

Ensure that you don’t press the reset button, as it will reset all the settings related to network and internet connection. Now, try connecting to the internet again after the restart and check if the unidentified network Windows 10 error is fixed.

3. Run the Windows Network Troubleshooter

Windows 10 has an inbuilt troubleshooter to diagnose and fix network-related problems. All you need to do is, go through the steps given below to run the troubleshooter to fix unidentified network problems.

Step 1: Open the Windows Settings app by searching for it in the search menu.

Step 2: Click on Network & Internet

Step 3: Under Change your network settings, click on Network troubleshooter.

Run the network troubleshooter to fix windows 10 unidentified network
Click on Network troubleshooter

You can then follow the network troubleshooting window to complete the process. Once the troubleshooting completes, check if the Windows 10 unidentified network error is resolved or not.

4. Change the Ethernet Cable

A damaged ethernet cable could cause the Ethernet ‘Unidentified Network’ error. You can check the ethernet cable for any signs of physical damage. If you find any damage, change the cable with a better one and then check if Windows 10 unidentified network error is fixed or not.

If there are no signs of damage on the cable or the error is visible even after changing the ethernet cable, you need to check other solutions from the list.

5. Disable your Antivirus Temporarily

Antivirus protects your system and network from threats and vulnerabilities. However, sometimes it can cause unwanted issues with the network, and you may face errors because of it. You can temporarily disable antivirus software to fix the unidentified network in Windows 10.

To turn off antivirus software, refer to the manufacturer’s website, as each software has a different way to disable it. After disabling the antivirus, if the unidentified network error is fixed,  you uninstall it permanently and opt for other malware removal software or antivirus.

However, if you have already paid for antivirus software, you can talk to the manufacturer team and resolve the issue with their help.

6. Disable Firewall To Fix Windows 10 Unidentified Network Error

Firewall filters and manages network transmissions to your device. Sometimes, this filtration can cause issues, and you end up in unwanted network-related problems. You can temporarily disable the firewall and check if it fixes Windows 10 unidentified network error.

To know the process to disable the third-party firewall check their manual or website. While to disable the Windows firewall, open the Settings app, and navigate to Update & Security ➜ Windows Security. Click on Firewall & network protection and then turn all the settings off to disable Windows Defender Firewall.

Once you disable the firewall, try connecting to the network again and check if this fixes the error.

7. Turn Off Fast Startup Feature

The fast startup makes Windows 10 starts faster than its previous versions. However, the fast startup can cause issues with networks sometimes. You can turn off the fast startup feature of Windows 10 to resolve unidentified network issues.

Step 1: Type power options in the search menu and open Power & sleep settings from there

Step 2: In the Power & sleep settings, click on Additional power settings.

Step 3: On the next window, click on ‘Choose what the power buttons do’ from the left panel.

Step 4: Now, click on ‘Change settings that are currently unavailable.’ If you are not logged in via the admin account, you will need credentials after clicking on it.

Step 5: Uncheck the box next to ‘Turn on fast startup (recommended)’ and then click on Save changes.

Turn off fast startup to fix windows 10 unidentified network
Uncheck ‘Turn on fast startup (recommended)’

After making the changes, shut down your system and start it again after some time. Now, check if Windows 10 unidentified network issue is resolved. If not, check out the next solution from the list.

8. Release and Renew the IP address Configuration

As mentioned above, incorrect IP address configuration is one reason for the Windows 10 unidentified network issue. You can release the IP address and then renew them using some commands mentioned below.

Step 1: Type cmd in the start menu, right-click on the command prompt and select Run as administrator.

Step 2: In the command prompt, type the below mentioned commands one after the other and hit Enter after each command.

ipconfig /release

ipconfig release command
Execution of ipconfig /release command

ipconfig /renew

ipconfig renew command to fix windows 10 unidentified network
Execution of ipconfig /renew command

Once you finish executing the above commands, execute the command stated below to flush the DNS.

ipconfig /flushdns

ipconfig flushdns command

Caption: Execution of ipconfig /flushdns command

Post executing all the commands, close the command prompt, and check if you got rid of an unidentified network error.

9. Execute Commands to Reset TCP/IP

You can reset TCP/IP to fix Windows 10 unidentified network issues. All you need to do is run two commands to reset TCP/IP.

Launch Command Prompt as administrator and execute the below-given commands one after the other there.

netsh winsock reset

netsh int ip reset

Commands to reset tcp ip
Execute netsh winsock reset, and netsh int ip reset to reset TCP/IP

You can close the command prompt once the commands are executed and then check if the ‘unidentified network, no internet access’ error in Windows 10 is fixed. If you still experience issues in network connectivity, check out other solutions.

10. Change DNS Server

There might be issues with network connectivity if the ISP’s DNS server has issues. You can temporarily shift to some other DNS server to fix the problem you are facing.

Step 1: Right-click on the network icon on the taskbar and click on Open Network & Internet settings.

Alternatively, you can open the Settings app and navigate to Network & Internet settings.

Step 2: In the Network & Internet settings, click on ‘Change adapter options’ seen under ‘Change your network settings.’

Open change adapter options to fix windows 10 unidentified network
Click on Change adapter options

Step 3: Now, right-click on the WiFi or Ethernet network connection you are connected to and select Properties.

Open network properties
Open WiFi Properties

You will be prompted to enter administrator credentials to open Properties. Enter them and click on OK

Step 4: In the WiFi Properties window, double-click on ‘Internet Protocol Version 4 (TCP/IPv4).’

Click on IPv4 to fix windows 10 unidentified network
Open IPv4 Properties

Step 5: Select use the following DNS server addresses and enter the following to use Google Public DNS Server.

Preferred DNS Server:

Alternate DNS Server:

Click on OK to save the changes.

Change the DNS server address
Enter the mentioned DNS server addresses

If you don’t want to use the Google DNS server, you can opt for other DNS servers as well. Close all the windows and check if an unidentified network error is fixed with this.

11. Use a Static IP Address

If there is an issue in automatically obtaining an IP address, you may land in unidentified network error issues. To fix this, you can use a static IP address.

Step 1: Open Network & Internet settings as mentioned above and then navigate to Change adapter options.

Step 2: Now, right-click on the connected network and then click on Properties.

Step 3: Double click on ‘Internet Protocol Version 4 (TCP/IPv4).’

Step 4: In the IPv4 Properties window, select ‘Use the following IP address’ and add in the box next to the IP address. Click on OK.

Add a static IP address to fix windows 10 unidentified network
Enter the static IP address

Once done, try connecting to the network and check if everything works smoothly or not.

12. Update Network Drivers To Fix Windows 10 Unidentified Network Error

The outdated drivers can cause too many problems with the system functioning. Similarly, if your network drivers are not updated, it can cause problems with the internet connection.

Open Device Manager by searching for it in the start menu. Expand the network adapter and then right-click on network drivers. Select Update driver to start updating your drivers manually.

Update Network drivers
Update network drivers

You can also use third-party apps to update drivers. If you get stuck somewhere between the update, refer our guide on device managers in Windows 10.

13. Reinstall Network Drivers

If updating network drivers didn’t help fix the Windows 10 unidentified network error, you could try reinstalling them.

To uninstall drivers first, go to Device Manager and expand Network adapters. Next, right-click on the network driver and select Uninstall device.

Uninstall network drivers
Uninstall the network device

After uninstalling the driver successfully, restart the Windows system so that drivers can be installed again automatically. You can check if Windows 10 unidentified network error is fixed with reinstallation. If not, you can try using external network adapters.

14. Use External Network Adapter

You can use external network adapters if there is an issue with your system’s internal network adapter. The external adapter can be plugged into the USB slot, so there is no need for additional efforts to use it. You can buy external network adapters from Amazon based on your system configurations and requirements.

15. Disable Virtual Network Adapter

If you are still struggling with fixing Windows 10 unidentified network error, you can temporarily disable a virtual network adapter. To disable the virtual network adapter, open Device Manager, expand Network adapter, and right-click on the virtual adapters present there.

Click on Disable device and disable them one by one. If you are not sure about virtual network drivers available on your system, you can check about the present drivers on the internet and then disable them.

16. Reset Network Settings

If none of the above solutions worked, you could reset the network in Windows 10. This will bring all the network-related settings to default and thus fix unidentified network issues for you.

Note: After the network reset, the network settings, networking software like VPN, and saved WiFi networks will be removed. However, there won’t be any change to your files and data.

To reset the network, launch the Settings app by pressing Windows key + I. Next, navigate to Network & Internet and click on Network reset.

reset network to fix windows 10 unidentified network
Click on Network reset

On the next window, click on Reset now. Make sure you save all the work before clicking on the Reset now button as it will restart your PC after clicking on it.

Click on Reset now
Click on Reset now button

After your system restarts, check if Windows 10 unidentified network issue is resolved.

17. Upgrade Router Firmware

There might be an issue with the router if all the devices in the same network are experiencing unidentified network error. In such cases, you can call a technician to upgrade the firmware of the router. Ensure you get the expert in the field, as upgrading router firmware requires technical expertise and cannot be done by people with half knowledge about it.

If the upgrade is not done correctly, the router can be damaged permanently, and you will have to buy a new one. Once the upgrade is complete, you can check if Windows 10 unidentified network error is fixed.


Network-related issues are common to experience nowadays. And as the internet is required to complete office-related tasks as well as entertainment purposes, it becomes essential to fix such problems quickly. With Windows 10 system, fixing any network issues becomes easy and convenient because of its inbuilt troubleshooter and simple user interface.

With the above list of solutions, one can easily fix their Windows 10 unidentified network issue. The list of solutions is quite a long one because the reason for facing this issue differs from user to user and system to system. And therefore, the solution that may work for you may not work for your friend or colleague with the same issue.