Ever since its release, users have pointed out significant annoyances in their new iPhones. Although iPhone 6 is a significant improvement over its predecessors, with a larger screen and an upgraded OS, certain software bugs and hardware problems dented its reputation.
Most notably viral were the complaints of the bent iPhone. Over time, users also experienced minor software bugs and hardware incompatibilities that Apple later fixed through its OS upgrade. But, some wrinkles remain yet to be ironed out.
We bring you some of commonly reported issues with the new iPhone 6 and ways to ride over them.
iPhone 6 Troubleshooting
#1 Bending of the iPhone 6 and 6 Plus
Bent iPhone 6 and iPhone 6 plus: There were reports of the bent iPhone on the day of its release which quickly turned viral and broke the internet. Apple reported getting complaints about bent iPhones from only 9 people, expected to get a few more dissatisfied customers, and offered a free replacement of their device if the Apple store experts diagnosed the devices as replaceable.
It is obvious that the device being thinner than ever would tend to bend when enough pressure is applied on its sides. Only a few handsets had some internal architectural problems that caused the device to bend, nearly all other devices are sturdy even in high-pressure conditions.
Solution: If your iPhone bends within the first month of usage, take it to the Apple store and they will decide if it is replaceable. If you bent the device deliberately, the surface and screen could get significantly damaged and no warranties would be applicable on the device.
#2 iPhone Touch ID Malfunction
Software Dependent Touch ID: To fix the existing software bugs in the newly released iPhone, Apple released the iOS 8.0.1 in a matter of days. The upgrade was successful in removing numerous simple bugs that rendered the device unusable. But along with fixes it also introduced some new bugs.
One of the major bugs was the one that stopped service and Touch ID features. Soon after customers started complaining about the bug, Apple requested them to roll back to the previous version while they fixed the issue. Within days the next patch was released that fixed all related bugs.
Solution: If you have a new device which is not updated, instead of upgrading to iOS 8.0.1, upgrade to iOS 8.0.2. The second patch has numerous application dependency bugs fixes. Therefore, further upgrades won’t create any new issues on your device. Upgrading to any later version of iOS will also resolve touch ID related issues.
To upgrade your device, make sure that it is fully backed up and has full charge.
Now go to Settings > General > Software Update and then tap on Download and Install.
You can also upgrade through iTunes by connecting your iPhone to your computer, selecting the device in iTunes and then checking for available updates.
#3 iPhone Bluetooth Connectivity Issue with Cars
Bluetooth Not Working With Cars: There were instances of users unable to connect their device with their Car Bluetooth. The Car Bluetooth seemed to work perfectly as they were able to connect with other devices and even older versions of iPhones and iPads.
The defect was not with a one-off manufacturer. Complaints were registered about failed connection with Mercedes, Nissan, Honda, BMW, Toyota, and few others. Therefore after deeper insight into the problem, Apple released a notice describing detailed procedures to reset their devices and removing any existing Bluetooth pairing with the same car.
Solution: If you are facing Bluetooth connectivity problems with your car, you need to completely reset the network settings of your device. If the device is still not able to connect, you may have to do a factory reset and download all necessary upgrades to remove any dysfunctional apps that may be preventing the connectivity with your car’s Bluetooth.
To set up a fresh connection follow these steps:
Delete all pairings with your car and then go to: Settings > General > Reset > Reset Network Settings.
Now hold down your Home button and Sleep/Wake button until you can see the Apple Logo. Now make sure that your cars Bluetooth is discoverable and try to setup the connection from the scratch.
#4 iPhone Touchscreen Not Responding
Unresponsive Touch Screen: After some upgrades and connection with desktop software’s users found the touchscreen to be unresponsive to gestures. Some users even complained of the whole screen remaining unresponsive for long periods. Some others complained of hung up touchscreen when the device is used in portrait mode.
Apple enthusiasts figured out that the problem was due to a software incompatibility that led to memory allocation problems in the device leading to a frozen touch screen.
Solution: Before you try anything else, restart your iPhone by holding the Home button and Sleep/Wake button until you see the Apple logo. The OS often allocates new memory to the touchscreen app when you restart the device. This should often solve the problem. If the problem persists, you may have to reset the device.
To reset the device follow these steps: Go to Settings > General > Reset > Reset All Settings.
If the problem persists even after resetting all default settings you will have to do a factory reset and install all necessary upgrades to fix the bug.
#5 iPhone 6 Camera Issues
Camera Related Problems: The iPhone 5S has similar problems relating to the camera, where the users opened the app only to stare at a black screen. Sometimes there were added colors and glitches to the pictures clicked. At other times, numerous tint and effects got applied to pictures clicked through the camera. All these were identified as software related problems where existing applications tried to take control of the camera app leading to unwanted effects on the pictures.
At other times, numerous tint and effects got applied to pictures clicked through the camera. All these were identified as software related problems where existing applications tried to take control of the camera app leading to unwanted effects on the pictures.
Solution: A simple software reset or resetting the app would fix this issue. Sometimes the installed camera apps interfere with the running camera app. You need to uninstall any such camera related apps and reinstall them again if you need them. Sometimes restoring data from a backup led to memory problems that rendered the camera app out of memory.
Therefore keep your device upgraded and if the problem persists, do a factory reset. Once everything is removed and reinstalled, the device and the camera should work just fine. If it still doesn’t work, take it to the nearest apple store as your iPhone may have sustained hardware damage.
With hundreds of upgrades to applications and varied uses of each application, it often becomes extremely challenging for Apple engineers to clear out all possible bugs in the first release.
Still, Apple has always satisfied its customers by providing quick support with necessary software upgrades and hardware replacements whenever they have faced any problems with their device. Thus if you are facing some other problems with your new iPhone, browse through the online forums to find a workaround or solution. A simple application reset or a factory reset often clears out most of the bugs by resetting the OS.
Thus if you are facing some other problems with your new iPhone, browse through the online forums to find a workaround or solution. A simple application reset or a factory reset often clears out most of the bugs by resetting the OS.