Windows users encounter many different errors while using their computers. Error 0x80070570 is one such error that can show up while installing and updating Windows operating system or while accessing a file or directory. This error is quite common and is not new to Windows 10 OS; Windows 7 and 8 users have also experienced it.
The error 0x80070570 usually occurs because of missing or corrupted files. However, you may also face it because of bad drivers, third-party antivirus programs, bad sectors in the hard disk drive, incorrect BIOS settings, viruses, and malware. The error 0x80070020 can also occur while updating Windows.
Well, there is no reason to panic or linger over the Windows errors. You can simply make a few changes to your computer and perform some troubleshooting to resolve this error on your PC.
The Best Solutions To Fix Error 0x80070570
You can check out different sections below to resolve the error 0x80070570 on your computer. We recommend going through the standard solutions before moving on to the section-wise distribution. If any serious issues do not cause the error, common solutions can easily help you get rid of it.
Common Solutions To Fix Error 0x80070570
The below-mentioned fixes can help you fix the error 0x80070570 that shows up during update, installation, and accessing files, drives, or directories.
1. Use the chkdsk Command
The common reason to experience 0x80070570 error is because of corrupt files. A bad sector on your hard drive can corrupt your files. You can chkdsk (Check Disk) command to scan for bad sectors and also repair them.
Type cmd in the Start menu search bar and click on Run as administrator for Command Prompt. This will launch Command Prompt with administrator rights.
In the terminal prompt, type the following command and press Enter key to execute it.
chkdsk C: /f /x /r
Here, change the drive letter C with your system driver letter. The system drive is the drive where Windows is stored. After the command execution, check if the error is resolved or not.
2. Use SFC and DISM Utilities
The corrupt system files can lead to many errors in Windows 10. However, you can use SFC (System File Checker) and DISM (Deployment Image Servicing and Management) utilities to fix the corrupted system files on your computer. These utilities can be used via Command Prompt window.
Open elevated Command Prompt and execute sfc /scannow command there. This is a system file checker command to fix corrupt files.
The command execution may take time, but it will repair all the corrupt system files. Once the command is executed, you can move on to the DISM utility.
In the same Command Prompt window, execute the below command.
dism /online /cleanup-image /restorehealth
Once both the commands are executed, you can reboot your computer and check if these commands helped in resolving Windows error 0x80070570.
3. Uninstall Recently Installed Applications
If you are still experiencing error code 0x80070570 on your Windows system, you can uninstall the recently installed applications. Sometimes, the application files can conflict with the system files, resulting in unwanted errors and issues.
Step 1: Press Windows key + I to launch the Settings app and go to the Apps section.
Step 2: Now, search for an app that was recently installed in the App setting’s search box.
Step 3: Click on the app from the search result and then click on the Uninstall button.
If you have installed more than one app recently, uninstall them one by one by following the same process. After all the apps are uninstalled, reboot your PC and check if the error is resolved or not.
4. Disable Third-party Antivirus
The antivirus can come in your way of updating Windows OS or accessing some part of your hard disk drive. You can disable third-party antivirus software to resolve Windows 10 error 0x80070570. It is easy to turn off Avast or any other third-party antivirus software temporarily.
If you are concerned about the security, you can use Windows inbuilt security feature to protect your PC from malware and virus attacks. If disabling the third-party security software resolves the error, you can contact the support team regarding the issue or use another malware removal tool.
5. Update Device Drivers
The outdated and faulty device drivers can contribute to many errors, and one of them is error code 0x80070570. You can update drivers manually or use third-party driver updaters like Driver Booster.
If you update drivers manually, make sure you use stable and correct driver software from trusted sources. Once the drivers are updated, check if the error is resolved.
6. Check Memory Related Issues
If there are any issues with your memory or RAM, you can experience error code: (0x80070570) in Windows 10. In addition, you can use Windows Memory Diagnostic tool to check the issue with memory and RAM.
Press Windows key + R to open the Run window and type mdsched.exe there. Press Enter or click OK to open Windows Memory Diagnostic tool.
Select ‘Restart now and check for problems (recommended)’ in the Windows Memory Diagnostic window.
Ensure you close all the applications and save all the work before clicking on the option mentioned above.
After the restart, Windows will show what memory-related issues your PC has. If the issue is not resolvable, you may need to change your RAM.
7. Scan for Viruses and Malware
The viruses can cause unwanted errors and issues on your computer. You can scan for viruses and malware using Windows Security. If you are using any other trusted antivirus software, you can perform the scan using it. The below instructions are with respect to Windows inbuilt virus scanner.
Step 1: Launch the Settings app and go to the Update & Security section.
Step 2: Navigate to the Windows Security from the left panel of Update & Security settings.
Step 3: Click on Virus & threat protection.
Step 4: On the next window, click on the Scan options link to see different scans provided by Windows 10.
Step 5: Choose Full scan and then click on the Scan now button.
Windows will perform a thorough scan of your computer and check if any viruses or malware are residing in it or not. If you are not satisfied with this scan, you can also perform a Windows Defender Offline scan to get rid of viruses.
8. Clean the Windows Registry
Windows Registry is an important database that holds crucial information about your computer. If something goes wrong in the Registry, your computer can run into many issues and errors. You can clean the Windows Registry to fix error code 0x80070570.
All the unwanted entries can be removed from the Registry Editor in order to clean it. Also, if you think there are some Registry errors, ensure you fix them to avoid issues and errors like 0x80070570.
9. Clear Microsoft Store Cache
If you cannot install Microsoft Store apps because of error 0x80070570, you can clear the store’s cache. Many users resolved this problem by clearing the Windows Store cache.
Press Windows key + R to launch the Run dialog box and type WSReset.exe there. Press Enter to run the command.
You will see a blank black window on your screen until the cache is cleared.
After the cache is cleared, the Microsoft Store app is relaunched, and you can get the app you want without any errors.
10. Perform a Startup Repair
You can try performing Startup Repair to resolve error 0x80070570 in Windows 10. All you need to do is enter Windows 10 Advanced Startup Options and click on Startup Repair.
Windows will now start the repair process. After the process is completed, your PC will reboot. You can try updating the OS or accessing the hard drive and check if Windows 10 error 0x80070570 is resolved or not.
11. Perform System Restore
We recommend that you try this fix at last when nothing is working to resolve the 0x80070570 error on your computer. System restore will revert your PC to a point where everything is working perfectly fine.
Your files and folders won’t be deleted in the restore process. However, the apps that were installed after the restore point was created will be removed from your system. Also, the settings will be reverted to the restore point settings.
You can download the apps and change the settings again after the system restore is done.
Solutions for Windows Update Error 0x80070570
You can experience error 0x80070570 while updating Windows. The common error message says, “Some update files are missing or have problems. We’ll try to download the update again later. Error code: (0x80070570)”. You can miss out on the major update because of this error.
Well, you can resolve it easily with the fixes mentioned below and install Windows update again without any issues.
1. Run Windows Update Troubleshooter
The first thing you should do is run the Windows Update troubleshooter. Windows can fix the issues on its own or at least suggest the settings change that can help you fix the error.
Launch the Settings app and navigate to the Update & Security section. Next, go to the Troubleshoot from the left panel of the window and click on Additional troubleshooters.
Now, on the next window, click on Windows Update and then click on the Run the troubleshooter button.
Let the troubleshooter run and fix the error for you.
2. Rename or Delete the SoftwareDistribution Folder
If the downloaded files of the update are corrupted, you can delete or rename the SoftwareDistribution folder. You may have to download the update again, but the error 0x80070570 will be resolved conveniently.
Press Windows key + E to open the File Explorer window and navigate to the below-mentioned path.
C:\Windows
In the Windows folder, search for the SoftwareDistribution folder and right-click on it. If you wish to delete it, select Delete from the context menu; otherwise, click on Rename.
You can rename the SoftwareDistribution folder to SoftwareDistribution.old. It is safe to delete this folder as well. This folder will be created automatically whenever the update-related files are downloaded again.
Once the folder is deleted or renamed, reboot your computer and start the update process again.
3. Unplug USB Drives and Use Ethernet Connection
If you have any USB or flash drives connected to your computer, remove them before you try updating Windows again. Sometimes, the external drives can conflict with internal drives and cause issues while installing the updates.
Also, if you are using WiFi to update Windows, switch to an Ethernet connection and try the update process again. If the WiFi connection is not stable, it can corrupt some files during the download. Therefore, it is safe to use an Ethernet connection while updating the Windows operating system.
4. Check Time, Date, and Region Settings
Windows can fail to install the update if the region and time settings are incorrect. However, you can check if these settings are correctly done and make changes if they are incorrect.
Open the Settings app on your computer and go to Time & Language. Now, from the left panel, go to Region.
Here, you need to select the correct region under the Country or region drop-down menu as Windows uses it. If the region is not correct, you can change it.
Navigate to Date & time settings from the left pane and ensure the Time zone is correctly selected. You can make changes to the time zone by clicking on the drop-down menu below it.
Once the changes are made, reboot your computer and try updating the Windows PC again.
5. Reset Windows Update Components
The Windows update components like services and folders need to be reset to fix error 0x80070570 in Windows 10. You can reset all the components using commands.
Open Command Prompt with administrator privileges and execute the below command one by one.
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
ren %systemroot%\SoftwareDistribution SoftwareDistribution.old
ren %systemroot%\system32\catroot2 catroot2.old
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
If you have not renamed or deleted the SoftwareDistribution folder above, this command will do it for you. After the components are reset, reboot your PC and check if you can perform Windows updates without any errors or not.
6. Download Update Manually from Microsoft Update Catalog
If you cannot update Windows even after trying all the above fixes, you can download it manually from Microsoft Update Catalog.
To manually download the update, you should know the KB (Knowledge Base) number. You can get it from the Settings app.
Go to Settings app ➜ Update & Security ➜ Windows Update and check the KB number next to the update. You can copy the KB number for future reference.
Now, paste the KB number in the Microsoft Update Catalog search box and download the required update.
Once the update is downloaded, install it manually.
Solutions for Windows 10 Installation Error 0x80070570
Many Windows users experienced this error while doing the clean install of Windows 10 OS. An error message said, “Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available and restart the installation. Error code: 0x80070570.” was displayed on the screen. The solutions mentioned below can help you resolve this issue on your computer.
1. Copy Fresh ISO files in New USB Drive
If there are issues with the USB device, you cannot use it as installation media. Also, if the ISO files (installation file) are missing, damaged, or corrupted, the installation can fail with error 0x80070570.
You can download the Windows ISO file again and copy it on a different USB flash drive. This can resolve both issues at once, and you can complete the Windows installation without any errors.
2. Unplug External Peripherals and Retry Installation
You can unplug all the unwanted peripherals connected to your computer. It can be earphones, speakers, webcams, printers, or flash drives. Once all the devices are unplugged, you can restart the installation process. Sometimes, the drivers from the external peripherals can come in between the install process, causing errors like 0x80070570 in Windows 10.
3. Reinstall USB Controllers
This fix is possible only when you are upgrading from Windows 7 or reinstalling Windows 10 operating system. If the USB drivers are not working properly, the installation media cannot function well. You can simply uninstall and reinstall drivers manually related to USB. This can help you fix the corrupt or faulty drivers causing error 0x80070570 during the installation.
4. Modify BIOS Settings
You can modify the BIOS setting to fix the Windows 10 error code 0x80070570. Well, modifying BIOS settings can be challenging, as it needs technical expertise. So, if you have never worked on BIOS before, we recommend getting it done by an expert. An incorrect setting change in BIOS can permanently damage your PC.
You can enter BIOS using the instructions given in the PC manual. However, every model and manufacturer has different ways of entering BIOS, so make sure you read the instructions carefully.
In the BIOS window, choose the Drive option and then select SATA. Now, change the ‘RAID Autodetect-AHCI’ to ‘Auto detect-ATA.’
Save the changes and exit BIOS. You can now try reinstalling Windows 10 and check if the Windows installation file error is resolved or not.
5. Run Activation Troubleshooter
If you are not able to activate Windows after installing it, you can run the Activation troubleshooter.
Open the Settings app and go to Update & Security. Now, from the left frame, click on Activation.
Now, click on the Troubleshoot link there. You can follow the instructions wizard on the screen to complete the troubleshooting process and resolve error 0x80070570.
Solutions for Inaccessible File or Drive Error 0x80070570
The below error message means there are issues with your hard drives.
“An unexpected error is keeping you from creating the folder. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x80070570: The file or directory is corrupted and unreadable.”
This issue can arise while accessing files or directories from internal as well as external drives. And if the common solutions didn’t help you fix this error, you can check out the below list of solutions.
1. Change the File/Folder Location
If you cannot access any specific file or folder in one drive, you can change its location and try accessing it. For example, if the issue is with C drive, move it to D drive and access it. Also, if you get an error while accessing a file and folder saved in external storage, you can copy-paste it to the internal drive.
Many users resolved error 0x80070570 by simply moving the file location; you can also try this fix.
2. Check Hard Drive for Errors
If there are errors on your hard drive, you can get error 0x80070570 while accessing that drive or files/folders saved there. You can scan and repair any internal and external hard drive. Follow the steps below to do so.
Step 1: Right-click on the affected drive and select Properties from the context menu.
Step 2: In the Properties window, go to the Tools tab and click on Check under Error checking section.
If you are not logged in as an administrator, you have to enter credentials to use this Windows tool.
Step 3: Select the Scan and repair drive option.
The process may take some time; make sure you do not use the hard drive during that time. After the scan is completed, reboot the system and check if you can access the hard drive without any errors.
3. Enable Volume Shadow Copy and Windows Backup Services
If you are experiencing error code 0x80070570 while copying an item to the external device, you need to enable Volume Shadow Copy and Windows Backup services.
Step 1: Open the Run window and type services.msc there. Press Enter or click OK to open the Services app.
Step 2: In the Services app, search for Volume Shadow Copy and double-click on it to open its Properties window.
Step 3: Navigate to the General tab and change the Startup type to Automatic in the Properties window.
Step 4: Click on Apply and OK to save the changes.
Step 5: Now, return to the Services app window and search for Windows Backup. When the Windows Backup service is found, double-click on it to open the Properties dialog box.
Step 6: In Windows Backup Properties, change the Startup type to Automatic and save the changes by clicking on Apply followed by OK.
Once done, close the Services app and reboot your computer.
4. Delete the Filter Drivers via Registry Editor
You can delete the filter drivers via Registry Editor to resolve error 0x80070570. However, before deleting any entries from the Registry, it is necessary to back up the registry. So, if anything goes wrong, you can restore using the backup.
Once the backup is done, follow the steps below to make the right changes and eliminate the error.
Step 1: Open Run and type regedit there. Press Enter to open Registry Editor. You can also open the Registry Editor by searching it in the Start menu.
Step 2: In the Registry Editor, go to the below-mentioned path.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e967-e325-11ce-bfc1-08002be10318}
Step 3: Check if you can see LowerFilters and UpperFilters in the right frame of the window. If you don’t find it, you can press Ctrl + F and search for Upperfilters in the search box.
You will be redirected to the location that has both these registry values.
Note: There is more than one {4d36e967-e325-11ce-bfc1-08002be10318} key, so you need to find the key that has filters.
Step 4: Now, hold down the Ctrl key and select UpperFilters and LowerFilters. You can then right-click on them and select Delete.
Once the values are deleted, close the Registry Editor and reboot your computer. Then, you can access the external drives without any issues and errors.
5. Defragment the Hard Drive
The fragmented part of the hard drive can cause error 0x80070570 in Windows 10. You can analyze the hard drive and then defragment it if required.
Firstly, right-click on the affected hard drive and select Properties from the context menu. Then, in the Properties window, go to the Tools tab and click on Optimize.
On the next window, select the hard drive causing the issue and then click on the Analyze button.
If the analyzed result shows more than 10% fragmented in the Current status column, you need to defragment the hard drive.
In our case, it is 0% fragmented; hence, defragmentation is not required. After defragmentation, check if the error is resolved or not.
6. Format the Hard Drive
The last option to get rid of Windows error 0x80070570 is to format the hard drive itself. Well, this solution cannot work if it is a system drive. However, you can format any other drive that is causing the issue.
Right-click on the hard drive you want to format and click on Format from the context menu.
Select the File system and other details as per your requirements. Once the settings are selected, click on Start.
You can also format an SD card using this way.
Final Thoughts
The Windows errors are strange and abrupt. The errors can appear anytime under different scenarios without any warning and can interrupt your work. For example, you can experience error 0x80070570 while installing and updating Windows and accessing the hard drive/file/folder. The error is quite common and is experienced by many users.
You can perform some fixes to get rid of this error on your Windows 10 computer. The above guide’s section-wise distribution can help you with the solutions that can be performed based on the circumstances. However, we recommend trying out common solutions first.
FAQs
What causes error 0x80070570?
The missing or corrupted file can cause error 0x80070570 in Windows 10. Other reasons include bad drivers, bad sectors in the hard drive, third-party antivirus programs, incorrect BIOS settings, viruses, and malware.
How to fix error code 0x80070570?
You may need to use Windows utilities like SFC, DISM, and chkdsk, uninstall recently installed apps, update drivers, use another USB drive, reset Windows update component, enable some services, or scan for viruses and malware to fix the 0x80070570 error.
In what different scenarios can I get error 0x80070570?
You can experience error 0x80070570 while installing Windows 10 operating system, updating your computer, and accessing files or folders from the hard drive. In addition, many users experienced this error while copying files to and from the external hard drive.